Privacy Policy

Your privacy matters to us. Here's how we collect, use, and protect your personal information when you use eliminosalia's budgeting education services.

Information We Collect

When you engage with our budgeting education platform, we collect several types of information to provide you with personalised learning experiences and improve our services.

Personal Information

  • Your name, email address, and contact details when you register for courses
  • Payment information processed securely through our third-party providers
  • Educational background and financial goals you share during enrolment
  • Communication preferences and marketing consent

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, time spent on lessons, quiz results, and progress through our budgeting modules. This helps us understand which topics resonate most with learners.

Device Information

We collect technical information such as your IP address, browser type, operating system, and device identifiers. This data helps us ensure our platform works smoothly across different devices and browsers.

How We Use Your Information

Your information helps us deliver effective financial education and continuously improve our services. We believe in being transparent about every way we use your data.

Purpose Legal Basis (Australia Privacy Act)
Delivering course content and tracking progress Contract performance
Processing payments and managing subscriptions Contract performance
Sending educational resources and course updates Legitimate interest
Improving our curriculum based on learning outcomes Legitimate interest
Marketing relevant financial education content Consent (you can withdraw anytime)

Important: We never sell your personal information to third parties. Any data sharing occurs only with trusted service providers who help us deliver our educational services, and they're bound by strict confidentiality agreements.

Data Storage and Security

Protecting your information is fundamental to everything we do. We've implemented comprehensive security measures that meet Australian privacy standards and international best practices.

Security Measures

  • All data transmitted to and from our platform uses SSL encryption
  • Regular security audits and vulnerability assessments
  • Access controls ensuring only authorised staff can view your information
  • Secure data centres with physical and digital protection measures
  • Regular backups stored in geographically separate locations

Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations. Course progress data is retained for three years after course completion, while basic contact information may be kept longer if you've consented to receive educational updates.

International Transfers

Some of our service providers are located outside Australia. When we transfer data internationally, we ensure adequate protection through appropriate safeguards, including standard contractual clauses and adequacy decisions recognised under Australian privacy law.

Your Rights and Choices

Under Australian privacy legislation, you have significant control over your personal information. We've made it straightforward to exercise these rights.

Access and Correction

You can request access to the personal information we hold about you at any time. If you notice any inaccuracies, we'll correct them promptly. Most of your information can be updated directly through your account dashboard.

Data Portability and Deletion

You can request a copy of your data in a portable format or ask us to delete your personal information. We'll honour deletion requests unless we're required to retain certain information for legal or regulatory purposes.

Marketing Communications

You control whether you receive marketing emails from us. Unsubscribe links appear in every marketing email, or you can manage your preferences through your account settings. Course-related communications (like progress updates) will continue as they're essential to the service you've purchased.

To exercise any of these rights, simply email us at info@eliminosalia.world.com with your request. We'll respond within 30 days and verify your identity before processing any requests involving personal information.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your learning experience and understand how our platform is used.

Essential Cookies

These cookies are necessary for our platform to function properly. They remember your login status, course progress, and preferences during your session. You can't opt out of these cookies without affecting how our platform works.

Analytics Cookies

We use analytics cookies to understand which parts of our curriculum are most effective and identify areas for improvement. This information is aggregated and doesn't identify individual users.

Marketing Cookies

With your consent, we use marketing cookies to show you relevant educational content and track the effectiveness of our advertising campaigns. You can manage these preferences through our cookie banner or account settings.

Third-Party Services

We work with carefully selected third-party providers to deliver our educational services. Each provider has been evaluated for their privacy practices and data security standards.

Payment Processing

Payment information is processed by certified payment providers who comply with PCI DSS standards. We never store complete credit card information on our servers.

Educational Tools

Our platform integrates with educational technology providers for features like video hosting, quiz systems, and progress tracking. These providers access only the minimum information necessary to provide their services.

Communication Services

We use email service providers for course communications and marketing. These providers are bound by data processing agreements that ensure your information is handled according to our privacy standards.

Children's Privacy

Our budgeting education services are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can delete this information.

If we discover we've inadvertently collected information from someone under 18, we'll delete it within 24 hours of identification and notify relevant authorities if required by law.

Policy Updates

We review and update this privacy policy annually or when significant changes occur to our data practices. When we make material changes, we'll notify active users via email and display a notice on our platform for 30 days.

Last updated: January 2025

Privacy Questions?

If you have questions about this privacy policy or how we handle your information, we're here to help.

eliminosalia Privacy Officer
1256 High St Armadale VIC 3143, Australia
Phone: +61242431351
Email: info@eliminosalia.world.com

For complaints about privacy matters, you can also contact the Office of the Australian Information Commissioner at oaic.gov.au.